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This post applies to all VMware Horizon versions and newer, including , (ESB), and (ESB).

💡 = Recently Updated

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Preparation

Horizon Service Account

1. Create an account in Active Directory that Horizon View will use to login to vCenter. This account can also be used by Composer and Instant Clones to create computer accounts in Active Directory.
2. Make sure the password does not expire.
3. Domain User is sufficient. Permissions will be delegated where needed.
   
   

vCenter Role for View Composer

This role has all permissions needed for both full clones and linked clones. See Privileges Required for the vCenter Server User and View Composer and Instant Clone Privileges Required for the vCenter Server User at VMware Docs.

See the Product Interoperability Matrix for supported vCenter versions.

Create vSphere Role:

1. In vSphere Web Client, go to Administration.
   
2. In the Roles node, click the plus icon to add a Role.
   
3. If you are using vTPM, then on the left, click Cryptographic operations. On the right, enable Clone, Decrypt, Direct Access, Encrypt, and Manage KMS. Scroll down on the right to see more Cryptographic operations permissions.
   
   1. While still in Cryptographic operations, scroll down and enable Migrate and Register host.
      
4. On the left, click Datastore. On the right, enable Allocate space, Browse datastore, and Low level file operations.
   
5. On the left, click Folder. On the right, enable Create folder, and Delete folder.
   
6. On the left, click Global. On the right, enable Act as vCenter Server, Disable Methods, and Enable Methods, and then scroll down on the right to see more Global permissions.
   
   1. While still in Global, enable, Manage custom attributes, Set custom attribute, and System tag.
      
7. On the left, click Host. On the right, in the Configuration section, enable Advanced Settings. Then scroll down on the right to see more Host settings.
   
   1. While still in Host, scroll down to the Inventory section and click Modify cluster.
      
8. On the left, click Network. On the right, enable All Network Privileges.
   
9. For Virtual SAN, enable Profile-driven storage and everything under it. VMware When attempting to deploy linked clones using VMware Virtual SAN (VSAN) you receive the error: Unable to connect to PBM sub system PB may be down
   
10. On the left, click Resource. On the right, enable Assign virtual machine to resource pool, and Migrate powered off virtual machine.
    
11. On the left, click Storage views. On the right, enable View.
    
12. On the left, click Virtual Machine. On the right, click Change Configuration to enable all Configuration permissions. Scroll down on the right to see more Virtual machine permissions.
    
    1. While still in Virtual Machine, scroll down and click Edit Inventory to enable all Inventory permissions.
       
    2. While still in Virtual Machine, scroll down to the Interaction section, enable Connect devices, and then click See more privileges.
       
    3. While still in Virtual Machine, scroll down and enable Perform wipe or shrink operations,  Power Off, Power On, Reset, and Suspend.
       
    4. While still in Virtual Machine, scroll down to the Provisioning section and enable Allow disk access, Clone template, and Clone virtual machine. Then click See more privileges.
       
    5. While still in Virtual Machine, scroll down and enable Customize guest, Deploy template, and Read customization specifications.
       
    6. While still in Virtual Machine, scroll down and click Snapshot Management to enable all Snapshot permissions.
       
13. Click Next.
    
14. Name it Horizon or similar. Then click Finish
    

Assign role to service account:

1. Create an account in Active Directory that Horizon View will use to login to vCenter.
2. In vSphere Web Client, in Hosts and Clusters view, browse to the vCenter object. Permissions must be assigned at the vCenter level. It won’t work at any lower level.
   
3. On the right, select the tab named Permissions.
4. Click the plus icon to add a permission.
   
5. In the Add Permission dialog box, do the following:
   1. Change the User domain.
   2. Search for the service account.
   3. Change the Role to the one you created in the previous section.
   4. Check the box next to Propagate to children.
6. Click OK.
   
7. The service account is now listed on the Permissions tab.
   
8. From VMware Docs Configure a vCenter Server User for Horizon 7 and View Composer: If you install Horizon Composer on the same machine as Windows vCenter Server, you must make the Horizon service account a local system administrator on the Windows vCenter Server machine.
   • If you install Horizon Composer on a different machine than Windows vCenter Server, you do not have to make the Horizon service account a local administrator on the Windows vCenter Server machine. However, the Horizon service account must be a local administrator on the Horizon Composer standalone machine.
9. On the Horizon Composer server, right-click the Start button, and click Computer Management.
   
10. Go to System Tools > Local Users and Groups > Groups. Double-click Administrators. Add the Horizon service account, and click OK.
    

Active Directory Delegation for Instant Clones and Composer

Horizon Composer and Instant Clones create computer objects in Active Directory. Horizon is configured with an Active Directory service account that must be granted permission to create computer objects. See Create a User Account for Instant-Clone Operations at VMware Docs.

1. Create an OU in Active Directory where the Horizon Agent computer objects will be stored.
   
2. In Active Directory Users & Computers, right-click the Horizon Agents OU, and click Delegate Control.
   
3. In the Welcome to the Delegation of Control Wizard page, click Next.
   
4. In the Users or Groups page, add the Active Directory service account for Instant Clones and/or Horizon Composer. Then click Next.
   
5. In the Tasks to Delegate page, select Create a custom task to delegate, and click Next.
   
6. In the Active Directory Object Type page, do the following:
   1. Change the radio button to select Only the following objects in the folder.
   2. Check the boxes next to Create select objects in this folder and Delete selected objects in this folder.
7. Click Next.
   
8. In the Permissions page, check the boxes next to Read All Properties, Write All Properties, and Reset Password. Then Next.
   
9. In the Completing the Delegation of Control Wizard page, click Finish.
   
10. If you are viewing Advanced Features in Active Directory Users & Computers, if you view the properties of the OU, on the Security tab, click Advanced, find your service account, you should see permissions similar to the following.
    

Events SQL Database

A new empty SQL database is needed for storage of View Events.

1. Only SQL Server authentication is supported, so make sure it&#;s enabled on your SQL Server > Properties > Security page.
   
2. In SQL Server Management Studio, create a new database.
   
3. Name it VMwareHorizonEvents or similar. Switch to the Options tab.
   
4. Select your desired Recovery model, and click OK.
   
5. Under Security > Logins, add a SQL login if one does not exist already. Windows authentication is not supported.
6. Right-click a SQL login, and click Properties.
   
7. On the User Mapping page, check the Map box next to the VMwareHorizonEvents database.
8. On the bottom, add the user to the db_owner database role. Click OK when done.
   

Horizon Consoles

On the desktop of the Horizon Connection Server is an icon to launch Horizon 7 Administrator Console.

Horizon and newer have two administrator consoles:

• Horizon Console (HTML5)
• Horizon Administrator (Flex) &#; Flash-based

In Horizon versions through , Horizon Console was not yet feature complete so most administrators continue to use the Flash-based Horizon Administrator. In these versions, you can access Horizon Console by navigating to https://viewConnectionServer/newadmin (add /newadmin to the end of your Connection Server FQDN). Or click the Horizon Console link at the top right of the Horizon Administrator console.

In Horizon and newer, Horizon Console is feature complete and is now the primary administrator interface. The Flash-based Horizon Administrator is now deprecated.

In Horizon and later:

• When you connect to Horizon Administrator (/admin at the end of the Connection Server URL), you are prompted to choose between Horizon Console and Horizon Administrator. In prior versions of Horizon, going to /admin always opens the Flash-based administrator console.
  
• If you navigate to /newadmin, it will redirect you to /admin where you can choose between the two consoles.
• You can go directly to the Flash-based administrator console by navigating to /flexadmin.

Horizon Console and newer&#;s Dashboard can show you the CPU/Memory of the Connection Servers:

1. On the top left, expand Monitor and click Dashboard.
   
2. On the right, in the top-left block named System Health, click VIEW.
   
3. With Components selected on the left, the first tab on the right is Connection Servers. It shows you a list of Connection Servers in the pod and each server&#;s CPU and Memory Consumption.
   

Licensing

As of Horizon , Horizon Licensing can be configured in either the new HTML5-based Horizon Console or the classic Flash-based Horizon Administrator.

1. Open Horizon Console or Horizon Administrator.
2. Login using a Horizon administrator account.
   
   
3. In Horizon Console on the left, expand Settings and click Product Licensing and Usage.
   
   1. Or in Horizon Administrator, on the left, under View Configuration, click Product Licensing and Usage.
      
4. In the right pane, on the top left, click Edit License.
   
   
5. In the Edit License window, enter your license serial number, and click OK.
6. Licensing information is displayed:
   • License expiration is shown.
   • Application Remoting (published applications) requires Horizon Advanced Edition.
   • Skype Optimization requires Horizon Advanced Edition.
   • Instant Clones requires Horizon Enterprise Edition.
   • Session Collaboration requires Horizon Enterprise Edition.
   • Help Desk tool requires Horizon Enterprise Edition.
     
     

Horizon Administrators

To configure Horizon Administrators:

1. In Horizon Console or newer, on the left, expand Settings, and click Administrators.
   
   • Or in Horizon Administrator, on the left, expand View Configuration, and click Administrators.
     
2. On the right, near the top, click Add User or Group.
   
   
3. In the Select administrators or groups page, click Add.
   
   
4. Enter the name of a group that you want to grant Horizon Administrator permissions to, and click Find.
5. After the group is found, check the box next to the group (or highlight the group), and then click OK.
   
   
6. Continue adding groups, or just click Next.
   Note: This wizard only lets you select one role; so, only add groups that will have the same role assigned. You can run the wizard multiple times.
7. In the Select a role page, select the role (e.g. Administrators). Newer versions of Horizon include a built-in Help Desk Administrators role, which grants access to the Help Desk tool. Then click Next.
   
   
8. Select an access group to which the permission will be applied and then click Finish.
   • Access Groups let you designate permissions to specific pools instead of to all pools.
   • Note: If you intend to integrate Horizon with VMware Identity Manager (aka VMware Access), then only pools in the Root Access group will sync with Identity Manager. Other Access Groups won’t work.
     
     

Help Desk Website

Horizon and newer have a new web-based Help Desk tool built into Horizon Connection Server.

• In Horizon Console (Horizon and newer), simply enter a user name in the search box.
  
• VMware also has an alternative Horizon Helpdesk Utility Fling
  
• For Horizon through , go to https://HorizonFQDN/helpdesk (e.g. manicapital.com).
  

The Desktops and Applications tabs let you see what the user it entitled to. You can even export these lists.

On the Sessions tab, click a session to see more details.

On the Details tab, scroll down to find action buttons like Remote Assistance. These buttons are kind of hidden.

Keep scrolling down and you&#;ll see Logon Segments.

The Processes tab lets you end processes in the user&#;s session.

Notes on the Help Desk feature:

See Troubleshooting Users in Horizon Help Desk Tool at VMware Docs.

vCenter Connection, and optional Horizon Composer

Horizon must connect to vCenter for several reasons:

• Power manage the virtual machines
• Create new virtual machines using Instant Clones or Horizon Composer
• Update virtual machines using Instant Clones or Horizon Composer

See the Product Interoperability Matrix for supported vCenter versions.

If you are adding multiple vCenter servers to Horizon, make sure each vCenter Server has a Unique ID. In vSphere Web Client, go to the vCenter Server > Manage > Settings > General > Edit > RuntimeSettings, and confirm that the ID is unique for each vCenter server.

1. In Horizon Console or newer, on the left, expand Settings, and click Servers.
   
   • Or in Horizon Administrator, on the left, expand View Configuration, and click Servers.
     
2. In the right pane, in the vCenter Servers tab, click Add.
   
   
3. In the VC Information page, do the following:
   1. In the Server address field, enter the FQDN of the vCenter server.
   2. In the User Name field, enter the previously created Active Directory account (domainname\username) that Horizon will use to login to vCenter.
   3. Also enter the service account&#;s password.
4. Click Next.
   
   
5. If you see a message regarding invalid certificate, click View Certificate. Then click Accept.
   
   
   
6. In the View Composer page, if you are using Horizon Composer, then do the following:
   1. Select Standalone View Composer Server.
   2. Enter the FQDN of the Composer Server, and the credentials of an account to access the Horizon Composer server. The service account must be a local administrator on the Horizon Composer Server.
7. Click Next.
   
   
8. If you see an invalid certificate, click View Certificate. Then click Accept.
   
   
   
9. If you are using Horizon Composer, then in the View Composer Domains page, do the following:
   1. Click Add.
      
      
   2. Enter the Full domain name of where the virtual desktop computer objects will be created.
   3. Enter the Active Directory service account credentials that has permission to create computer objects, and click Submit.
      
      
10. Then click Next.
11. In the Storage page, do the following:
    1. Reclaim VM disk space requires IOPS during its operation. This feature is not needed for Instant Clones.
    2. Check the box to Enable Horizon Storage Accelerator, and increase the host cache size to . Notes:
       • Horizon Storage Accelerator is required for Instant Clones.
       • Horizon Storage Accelerator causes digest files to be created, thus increasing disk space requirements and increasing how long it takes to Recompose a pool.
12. Click Next.
    
    
13. In the Ready to Complete page, click Submit.
    
    

Instant Clone Domain Accounts

If you plan to use Instant-Clone to create non-persistent virtual desktops, then add an administrator account that can join machines to the domain.

1. In Horizon Console or newer, on the left, expand Settings and click Instant Clone Domain Accounts.
   
   • Or in Horizon Administrator, on the left, expand View Configuration, and click Instant Clone Domain Accounts.
     
2. On the right, click Add.
   
   
3. Select the domain.
4. Enter credentials of a service account that can join machines to the domain. Click OK.
   
   

Disable Check Origin

If you connect to Horizon Connection Server using any DNS name (e.g. load balancing DNS name) that doesn&#;t match the server&#;s DNS name, then it might not work unless you disable Origin Check as detailed at VMware  Accessing the Horizon View Administrator page displays a blank error window in Horizon 7.

Restrict Remote Access

The Users and Groups node has a new Remote Access tab. You can configure this in either the Horizon Console or in Horizon Administrator.

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