Acronis True Image Server 8.0.826 serial key or number

Depending on whether you have purchased your Acronis product online, bought in a retail store, or have already registered your serial number, this article describes where to find it.

In the product

If you have Acronis Mobility Product installed, follow these instructions.

If you have an OEM version of an Acronis product (e.g. preinstalled on your hard disk, notebook etc), please contact your OEM vendor for a serial key. See also Upgrading from Acronis True Image OEM versions to Acronis True Image

In the account

We always recommend registering your serial number at the Acronis website, so that it will not be lost.

Here is how you can view your registered licenses in your Acronis account:

1. Log in to your Account.
2. In Products, locate the product you want to find the serial number for.
3. Click the resource covered by the license:
   
4. Serial number is displayed:
   
5. You can select and copy it, paste it into the product to activate the license.

If you purchased the product in Acronis Online Store, you can also retrieve your serial number using Serial Number Auto-Recovery Tool.

In the invoice

If you purchased multiple licenses for Enterprise products, only the first license key will be in the .pdf license certificate. The remaining licenses should be in a separate .txt file.

If you purchased your Acronis product online, then you should have received your serial number in an automatic E-mail that was sent to the E-mail address that you provided at the time of the purchase.

(!) You can find your product serial number for online purchased Acronis products in your account at My Orders. See Acronis Account: My Orders.
(!) The automatic E-mail comes from CleverBridge (cleverbridge.com) or DigitalRiver(https://www.digitalriver.com/), which are the official payment service providers for Acronis. If you cannot find the E-mail, please make sure it is not in your spam or junk folder. If the E-mail has been deleted, please contact Acronis Customer Central as described under More information.

If you purchased your Acronis product offline at a retail store, then the location of the serial number depends on the package:

• Boxed product, that consists of the CD, White CD Sleeve, Quick Start Guide. - The serial number sticker is affixed to the back of White CD Sleeve;
• DVD Amaray Case, that consists of the CD and Quick Start Guide. - The serial number sticker is affixed inside the DVD case on right hand side. Directly above where the CD is held in place.

  If you still cannot find the serial number, please contact Acronis Customer Central as described under More information. Please be aware that you may need to purchase Service Handling Fee if a serial number can not be retrieved from Acronis database: Service Handling Fee.

Ask Acronis Customer Central for assistance

If you still cannot find your serial number, then please contact Acronis Customer Central with reference to this article. Please include all possible information that you may have about your purchase:

• Order ID;
• Scanned copy of the receipt or invoice.

See also:

Uninstall Acronis True Image, delete the TrueImage subkey from Windows registry, and install Acronis True Image again

This article applies to:

Symptoms

When trying to run the installed version of Acronis True Image in Windows, it errors out with the following message:

Acronis True Image can not find the proper serial number. You should reinstall the product.

Cause

• Proper permissions could not be applied to the registry during installation of Acronis True Image
• There was no proper serial number written to the HKLM\Software\Acronis\TrueImage registry key

Solution

1. Uninstall Acronis True Image;
2. Open Registry Editor (Start -> Run -> regedit);
3. Delete the following subkey:

Acronis True Image Home

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImage

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImage

Acronis True Image 9.1 Workstation

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImageWorkstation

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImageWorkstation

Acronis True Image 9.1 Server for Windows

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImageServer

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImageServer

Acronis True Image 9.1 Enterprise Server

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImageEnterpriseServer 

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImageEnterpriseServer

Acronis True Image Echo Workstation

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImageEchoWorkstation 

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImageEchoWorkstation

Acronis True Image Echo Server for Windows

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImageEchoServer

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImageEchoServer

Acronis True Image Echo Enterprise Server

Windows 32 bit:


• HKEY_LOCAL_MACHINE\Software\Acronis\TrueImageEchoEnterpriseServer

Windows 64 bit:


• HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\TrueImageEchoEnterpriseServer

4. Install Acronis True Image again. Make sure you install the full version from your account instead of a trial version. Only versions with Acronis License Server do not use different installation files.

More information

If the solution does not help, then please do the following: 

1. Export the following subkey:

   Windows 32 bit:

   • HKEY_LOCAL_MACHINE\SOFTWARE\Acronis

   Windows 64 bit:

   • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Acronis

2. Get Windows System Information File 

3. Contact Acronis Customer Central with reference to this article and the collected information.

See also Acronis Product Stops Working 30 Days after Entering Full Serial Number.